If the customer wants to talk, let them. It can actually be easier for you if the customer wants to dominate the conversation because it gives you the opportunity to work without holding up the interaction for two. Listen courteously but don't let it slow down your work if you can help it.
Topics: Fleet Management
In all the field service industries, few professionals do more roadside and emergency rescues than a locksmith. Their work orders often involve people who get locked out of their car, locked out of their home, or unable to open their business.
Topics: Fleet Safety, Fleet Management
We know how difficult it can be to change your employee's driving behavior. It's a long and continual process but very necessary since risky driving behavior can put your feet at risk. Safe driving habits can decrease the likelihood of your drivers having an accident that leads to an injury or fatality.
Topics: Fleet Safety, Fleet Management
Driver rewards are a natural part of any fleet management system. Of course you're going to reward your best drivers, encourage your learning drivers, and discourage bad behavior. Building a whole rewards program makes sure this system is fair and properly motivating in the long-term.
Topics: Fleet Management
Running an electrician, plumbing, or other home service business is going to mean making a smart decision on whether to lease or buy your fleet vehicles. The decision on what to do can often become challenging if you're not really sure how to analyze what you need.
Topics: Vehicle Leasing, Fleet News
Let's face it, the digital maps of today are amazing. Without being dramatic, it could easily be said that responsive mapping software is one of the greatest inventions for field services since the cargo net.
Topics: Fleet Management, Fleet Tracking
Running a business can be challenging. Especially if you are the founder or CEO of the organization. From marketing to analyze financial statements and managing employees, you're in charge of it all. It's easy to fall into the bad habit of forgetting to maintain the vehicles in your fleet but it can have a negative impact on your feet in the long run.
Topics: Fleet Management, Fleet Maintenance
If you are a business owner or fleet manager it's very important that you analyze the company's financials and continuously look for ways to cut costs since it can directly impact your bottom line. Here are several strategies you can implement to reduce overall fleet expenses.
Topics: Fleet Management, Fleet News
Running a construction or home services company is going to require fleet vehicles. You may need to send out dozens of your vehicles to construction sites to provide supplies or to transport workers or to deliver services. It's going to mean a major expense on your part if you decide to invest in trucks (and maybe even passenger cars).
Topics: Fleet Financing, Vehicle Leasing
Stay up-to-date with the latest tips and trends and fleet-related topics to help you keep your business running at the top of its game and driving your fleet forward!
Wilmar Is Always Working In Your Best Interest: The W.I.Y.B.I Promise
Wilmar eliminates a lot of headaches ... they take the pressure off so we can do what we do best. With our clean cars and Wilmar’s expertise, we always get more money than we expect at the end of a lease.
Carl Howard President, Auto Bell Car Wash
Wilmar’s incredible. They care only about our needs ... delivering and maintaining the perfect vehicles for the job. I trust them. And when there’s a problem I make one phone call. Problem solved.
Kyle Hilliard Controller, Assa Abloy
We have a fleet of nearly 100 vehicles hitting the road every day. And every hour we spend worrying about acquiring, upfitting and maintaining these vehicles is an hour spent not doing what we do best. I leave it to the experts.
Trent Haston President/CEO, Roby Family of Companies
"One of the best decisions we made in the past year was to partner with Wilmar. They are a one-stop shop that professionally handles all of our requests in a very timely fashion. They make it easy for us to meet our customer demands."
Michael Griffin CFO / IT Director, ETAK Systems LLC
The comprehensive solutions Wilmar provides their clients results in significant cost savings and efficiencies that their clients enjoy. Unlike national firms, Scott and his team are life-long residents of the Charlotte, NC area. Having this ability to provide service continuity is a hallmark of Wilmar.
Dan Ewald President Ewald Fleet Solutions
Scott is great to work with. His knowledge of the leasing industry and his honest approach is valuable to those who want to better understand auto lease options. I highly recommend Scott and his team for any vehicle leasing needs.
Ward Norris Strategic Account Manager, NC/SC Future Lighting Solutions
"We wanted to thank you all for your commitment to customer service! Our salesman Barry is spot on with details and deliveries on new vehicles and Delice is great to work with on Tag and Titles. Your business partners have delivered good results for us as well. We have had positive experiences using Carolina Upfitters for customized vehicle solutions and your maintenance partner LeasePlan/Network has proven to be a valuable resource for our fleet maintenance needs. Thank you for your dedication to providing professional fleet services that keep our business moving forward, keep up the good work!
Debbie Nayman Fleet Administrator, The Hoffman Companies
"The Wilmar team does something that is almost a forgotten attribute in today's world, they put their customers' needs and service first regardless if it's one vehicle or one hundred. "
Larry Williams Supply Chain Director, Biscuitville Fresh Southern
"Wilmar has been a wonderful partner for us. I had originally decided to handle our small fleet by myself. I quickly determined that I did not have the expertise. Todd Jones came in and saved us significant time and savings. I had not understood the size and scope of the Company. We are grateful for what they do for us. Makes my life so much easier. "
Bill Wentz CFO, J. R. Cole Industries, Inc.
