Keeping a handle on small business expenses can be difficult. It is easy for the costs to climb, leading some savvy business owners to look for ways to control spending and manage expenses.
As a fleet owner, you've probably heard about VINs. A VIN is a unique 17-digit figure used in the automotive sector to identify and track a vehicle. You can find it on the side of the dashboard, at the point where the dashboard meets the windshield.
Fleet management is an administrative approach that allows any business with more than three commercial vehicles to oversee all fleet performance and fleet maintenance. It improves efficiency, cuts down operational costs, and provides compliance with government regulations.
As a fleet manager, your fleet's policy is a vital document that enables you to maintain a safe and successful fleet efficiently. It also helps you ensure drivers are accountable.
There is more to fleet management than just tracking your vehicles' location. The right fleet management systems will even allow you to monitor and measure the health of your specific vehicles.
Driver behavior is a critical part of fleet vehicle management. The way your drivers handle the vehicles determines everything from road safety to vehicle maintenance to arriving on-time for appointments.
Let's face it:
If you want loyal customers, you must deliver top-of-the-class customer services. In fact, according to a 2015 survey by Aspect Consumer Experience, 67 percent of customers believe a business' customer service shows how much they value customers.
Fleet management has always been a challenge. Traditionally, it has been very hard to monitor drivers proactively, leaving fleet managers in a reactive mode.